Shipping Policy

Introduction: Welcome to YourIDGuy, operated by Silk Route Trading Inc. This Shipping Policy outlines the terms and conditions for shipping our products. By making a purchase on YourIDGuy, you agree to adhere to the shipping terms specified herein. Our products primarily include access control systems and access control cards, catering B2B customers. All our services are customized, requiring a signed contract before providing the corresponding bank account or specific payment method.

Shipping Methods: We offer various shipping methods to ensure timely and secure delivery of your orders. These include:

1. Standard Shipping: Delivery within 15-30 business days.

2. Express Shipping: Delivery within 7-15 business days.

3. International Shipping: Delivery times vary based on the destination country.

Shipping Costs:

· Shipping costs are calculated based on the weight and dimensions of the package, as well as the shipping method selected.

· Customers will be provided with the shipping cost at the time of checkout.

Order Processing:

· Orders are processed within 7-15 business days after payment is received.

· Customized orders may require additional processing time, which will be communicated to the customer at the time of order confirmation.

Tracking Your Order:

· Once your order has been shipped, you will receive a confirmation email with a tracking number.

· You can use this tracking number to monitor the status of your shipment on the carrier's website.

Shipping Restrictions:

· We do not ship to P.O. Boxes or APO/FPO addresses.

· Certain products may have shipping restrictions due to regulatory requirements or carrier limitations.

International Shipping:

· International shipping is available to most countries. Delivery times and shipping costs vary based on the destination country.

· Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Damaged or Lost Shipments:

· If your order arrives damaged, please contact our customer service team within 48 hours of receiving the shipment.

· In the case of a lost shipment, please contact our customer service team to initiate a claim with the carrier.

Contact Information:

· For any shipping-related inquiries, please contact our customer service team at order@youridguy.com or +16462074817.

Amendments:

· Silk Route Trading Inc reserves the right to amend this Shipping Policy at any time. Customers will be notified of any changes in advance.

Conclusion: This Shipping Policy ensures smooth and efficient delivery of our products to our customers. By adhering to these terms, we aim to provide a secure and timely shipping process for our customers. Thank you for choosing YourIDGuy for your access control system and card needs.